Shipping & Returns

We ship our clinical formulations globally from our primary distribution hubs in Jakarta (Domestic) and Singapore (International).

Domestic Shipping (Indonesia)

Standard Delivery (2-4 business days): Rp 15.000 (Free on orders over Rp 750.000).
Express Delivery (1-2 business days): Rp 35.000.

International Shipping

International Standard (5-10 business days): $15.00.
International Priority via DHL (2-4 business days): $35.00.

Return Policy

If you experience an adverse reaction or are unsatisfied with your routine, we offer a 30-day clinical guarantee. Please contact our support team to initiate a return or exchange. Returned items must be gently used (at least 70% product remaining).